Symptom:
(public)
I can't login.
Problem:
(public)
 
Solution:
(public)

How to solve login issues for nearly all Shambhala website resources:

FIRST, FOLLOW THESE 2 EASY STEPS:

1) login at http://shambhala.org/database

 

2) Change your username/password -- even to what it already is. 

  • After you login, click "Username/Password" (on left) Change the password.
  • IMPORTANT: if your username is in the format of First_Last, you should change it.This matches the old format for usernames and can confuse the system. Try changing your username to some other pattern -- for example FLast.
  • Be sure to click the "Submit" button at the bottom to save! 

Wait 3-5 minutes for this to spread through the Shambhala Mandala sites.

DONE!

 

This username/password is called your
"Shambhala Account." 

It will work here: 


Places it will NOT work:

 

Why is there still a 2nd login?

The old (webbymail) login only works for 1) kasung.org and for 2) managing your sangha-announce emails. The sangha-announce email lists will be discontinued a few months after the official launch of the Shambhala Network (sometime in 2012). It is yet to be determined whether kasung.org will continue to use the (old) webbymail login or change to the (new) Shambhala Account. (This is a decision the kasung will make based on their needs.)