Symptom:
(public)
I'm not seeing something that your documentation says is there.  I can't find that button.
Problem:
(public)
What browser are you using?  If you use IE or Safari, there are some functions that just don't work, and sometimes they don't even appear.
Solution:
(public)

Because Shambhala is so limited in terms of programming and support resources, we decided early on to only develop for and support a single browser.  We chose Firefox because it is a good solid browser, and also it is free.  That means for people who don't have it, it doesn't cost anything to add it.

You can download it at: www.firefox.com.